First-Class Collections
Mon - Fri 8.00AM - 5.00PM
625 The City Drive South, Ste. 370 Orange, CA 92868
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877.326.4662
First-Class Collections
  • home
  • about us
    • Our approach
    • partners and affiliations
  • blog
  • services
  • testimonials
  • customer portal
  • contact us
877.326.4662
Mon - Fri 8.00AM - 5.00PM
625 The City Drive South, Ste. 370
Orange, CA 92868
Homeblog
  • Which industries benefit most from professional collections services?

    • March 24, 2023
    • Posted by: Bryan Dube
    • Category: Uncategorized
    No Comments

    U.S. consumers hold $15.31 trillion in debt, according to Experian. Here’s how a professional collections service can help businesses in your industry in the debt recovery process.

    read more
  • Communicating with customers about debt

    • March 10, 2023
    • Posted by: Bryan Dube
    • Category: Uncategorized
    No Comments

    When it comes to collecting on bad debt, making the initial contact is both an art and a science. Here are some things to keep in mind when reaching out to a customer for the first time.

    read more
  • Your rights to collect debt through social media

    • February 24, 2023
    • Posted by: Bryan Dube
    • Category: Uncategorized
    No Comments

    In many ways, collecting debt has been made easier thanks to technology. Our newest blog spells out the recent changes in rules concerning contacting debtors through social media. It boils down to making the message as private, detailed and professional as possible.

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  • A critical first step in debt collection

    • February 10, 2023
    • Posted by: Bryan Dube
    • Category: Uncategorized
    No Comments

    Do you need to send a letter to a customer asking for payment of an outstanding bill? It’s a necessary step in the debt collection process. Here’s what needs to be in that letter, and what a business should do if payment isn’t received.

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  • Customer service is critical, even in collections

    • January 27, 2023
    • Posted by: Bryan Dube
    • Category: Uncategorized
    No Comments

    Does your business provide top-notch customer service? Here are some eye-opening stats to show you just how important excellent customer service really is, even during the collections process.

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  • How outsourcing debt can benefit your business

    • January 13, 2023
    • Posted by: Bryan Dube
    • Category: Uncategorized
    No Comments

    In our latest blog, we go into the reasons why outsourcing debt collection service can be an advantage for your business.

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  • A financial wellness tool for Canadians

    • December 23, 2022
    • Posted by: Bryan Dube
    • Category: Uncategorized
    No Comments

    Many Canadian families have taken on worrisome levels of debt in recent years. A new initiative by Credit Counseling Canada and Canadian Bankers Association aims to help.

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  • Avoid partial debt-collection solutions

    • December 9, 2022
    • Posted by: Bryan Dube
    • Category: Uncategorized
    No Comments

    Find a partner that can provide collections expertise for your business segment, returned checks support and more. ACA International is among the organizations that can help you think strategically:

    read more
  • Do you have a quality AR collection policy in place?

    • December 2, 2022
    • Posted by: Bryan Dube
    • Category: Uncategorized
    No Comments

    Do you have a quality plan for managing your accounts receivable? Collecting the money that’s owed to you is vital to the success of your business. Here the basics:

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  • 3 benefits of outsourcing debt collection for your business

    • November 11, 2022
    • Posted by: Bryan Dube
    • Category: Uncategorized
    No Comments

    If you’re struggling with debt collection in your business, it’s helpful to consider resources that could outsource the process for you. Here’s why.

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